Through this task order under the USAID Making Cities Work (MCW) IDIQ, SEGURA supports Tetra Tech in providing technical services to Egypt’s Holding Company for Water and Wastewater (HCWW) and its subsidiary companies (WSCs) in five municipalities in upper Egypt. Specifically, IWSSTA enhances water sector performance and sustainability through four major pillars: asset management, quality of service, cost recovery, and operational efficiency. 

SEGURA provides the full-time services of a senior Utility Management Specialist who offers technical expertise and direction during the design and implementation of tasks and activities targeted at improving the organizational and financial management capabilities and performance of the HCWW and its subsidiaries. In this capacity, the Utility Management Specialist works closely with subsidiary stakeholders and helps to maintain an efficient pace of project operations despite the complex, simultaneous tasks occurring in each governorate.

In support of IWSS, examples of SEGURA's critical assistance include:

  • Working with Luxor to address non-revenue water through a District Metering Zone, including technical review and support to Luxor WSC on equipment and other technical specifications, preparation of tender documents, and assistance with review of technical proposals

  • Designing, planning, and implementing a survey at a pilot area in Minya to update the customer database and identify apparent losses through illegal connections, unregistered meters, and unregistered units. After updating and correcting the database, the actual billing increased by 180 % from the previous month. 

  • Working with Sohag WSC to upgrade the operational efficiency and sophistication of their Motor Repair workshop so as to reduce equipment downtime and increase availability and reliability, including layout redesign, technical specifications for modern equipment, and related tendering.

  • Working with 5 WSCs to ascertain the true level of their non-revenue water through assessment of the annual water production rate and field investigation to determine the accuracy of flow meters at 252 water treatment plants. After assessment, carried out workshops with each WSC to explain findings, highlight potential errors, and provide recommendations for how to avoid and reduce errors.

Client:
Tetra Tech | USAID/Egypt

Years:
2019-2023

Location:
Egypt

Technical Areas:
Infrastructure & Environment